Context
The client, a major international banking group, initiated a program to strengthen compliance, automation, and observability of its critical system environments. These environments, based on Windows and Citrix platforms, require high levels of reliability, security, and operational control to ensure service continuity and compliance with regulatory requirements. To support this initiative, the client relies on Avaliance to modernize monitoring tools, improve infrastructure reliability, and industrialize operational practices.
Challenges
The client needed to ensure that its Windows and Citrix environments comply with internal and regulatory standards while improving the quality of service delivered to users.
The challenges also included optimizing automation processes, effectively leveraging performance indicators (KPIs), enhancing infrastructure observability, and reducing operational risks associated with manual interventions.
Achievements
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analysis and utilization of performance indicators for Windows and Citrix platforms
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modernization of monitoring and management tools for system environments
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integration of automation solutions to industrialize recurring operations
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continuous security and compliance reinforcement of Citrix infrastructures
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cross-functional coordination for incident and vulnerability management and industrialization of technical processes
Technologies & Tools
Results
Context
The client initiated a major migration of its IT workstation environment to replace an outdated Windows ecosystem and secure its digital usage. This transition had significant impacts across the entire user ecosystem, including email, network, business applications, browsers, secure printing, and virtualized environments. To support this critical migration, the client relies on Avaliance to lead technical operations, ensure application compatibility, and guarantee service continuity.
Challenges
The client needed to successfully migrate to a modern Windows environment while minimizing operational risks.
Key challenges included ensuring compatibility of business applications and browsers, maintaining service continuity, securing access and printing systems, and improving virtualized environments and testing platforms required for application evolution.
Achievements
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full migration of the Windows environment to a more recent and secure version
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adaptation of associated infrastructures (email, network, browsers, proxy)
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analysis and validation of business application compatibility
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implementation of configuration policies (GPO) and browser optimization
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creation of virtualized environments for testing and secure access configuration
Technologies & Frameworks
Results
Context
The client, a leading industrial player, launched a workplace modernization initiative. This program aims to migrate workstations and servers to newer versions of Windows while ensuring service continuity and compatibility with business applications. To support this strategic transformation, the client relies on Avaliance to ensure technical leadership and overall coordination of the migration program.
Challenges
The client needed to ensure a seamless transition to new Windows environments without disrupting services for end users.
The challenges also included meeting project milestones, minimizing post-migration incidents, maintaining application compatibility, and strengthening coordination between technical teams and users in a Digital Workplace transformation context.
Achievements
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technical leadership of the Windows migration program for both workstations and servers
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coordination of technical teams involved in the migration
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validation and securing of business application compatibility with new Windows versions
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operational monitoring of deployments and proactive risk management
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user support to minimize the impact of change
Technologies & Frameworks
Results
Context
The client, a leading industrial player, launched a workplace modernization initiative aimed at migrating to newer versions of Windows. This strategic initiative is part of a broader IT modernization effort, while being constrained by strong requirements for service continuity and application compatibility. To support this critical transition, the client relies on Avaliance to ensure technical leadership, team coordination, and secure execution of the project.
Challenges
The client needed to ensure a smooth migration of workstations without service disruption for end users, while maintaining compatibility with existing business applications.
The challenges also included strict adherence to project timelines, minimizing post-migration incidents, and ensuring effective coordination between multiple technical stakeholders in a high-stakes digital transformation context.
Achievements
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definition and management of the Windows workstation migration plan
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coordination of technical teams involved in the project
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validation and securing of business application compatibility with new Windows versions
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operational monitoring of deployments and proactive risk management
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support for teams during the transition to minimize user impact
