As part of its IT modernization strategy, a national public administration launched several initiatives to strengthen IT production governance and improve coordination between the central IT department and regional entities. The program included the implementation of a Single Point of Contact (SPOC) for incident and service request management, as well as the deployment of a nationwide videoconferencing infrastructure covering the entire territory, including overseas regions. To secure these transformations and ensure coordination between local teams, service providers, and vendors, the client relied on Avaliance to manage projects, structure support processes, and lead change management at a national scale.

As part of its IT transformation and business process digitalization, the client launched several initiatives to modernize internal services and automate operations related to insurance contract management. These initiatives rely on two key applications: C-Services, a REST API platform designed to dematerialize commercial offerings and management operations, and C-URSA, a web application used by operators to manage financial, commercial, and post-sales activities. To support these projects and ensure the secure delivery of critical features, the client relied on Avaliance to design, develop, and integrate both front-end and back-end components within an Agile Scrum environment.

The client launched several application initiatives requiring a robust, scalable software architecture aligned with group technology standards. These projects involved high technical expectations, close collaboration between development teams, and precise delivery management within an Agile environment. To secure technical decisions and ensure overall consistency of the solutions, the client relied on Avaliance to structure the application architecture, guide technical teams, and ensure reliable delivery.

The client initiated the modernization of its application environment dedicated to securitization operations, historically based on a legacy system that had become obsolete. This strategic evolution aimed to meet increasing requirements in terms of performance, reliability, and regulatory compliance, while ensuring continuity of critical financial processes. To secure this transformation and design a robust target solution, the client relied on Avaliance to develop a new application capable of replacing the existing system while aligning with modern technology standards.

The client launched several strategic application projects aimed at modernizing internal tools and improving the performance of business processes. These initiatives included redesigning user interfaces to enhance internal user experience, as well as evolving backend components to optimize inter-application exchanges and processing reliability. To support these projects and secure delivery within a demanding environment, the client relied on Avaliance to design, develop, and integrate both front-end and back-end application components.

The client operates a critical IT production platform serving national public institutions. This system represents a strategic backbone requiring rigorous operational management, close coordination between technical teams, service providers, and governance bodies, as well as a structured transition plan back to internal teams. To secure operations, improve service quality, and support infrastructure evolution, the client relies on Avaliance to manage production, structure processes, and lead associated technical projects.

The client launched a strategic initiative to transform its technical foundation in order to modernize its infrastructures and improve IT service quality. This initiative takes place in a multi-site environment covering approximately 1,600 users, with strong challenges related to operational management, support performance, and coordination between local teams and a nearshore service center. To secure this transformation and structure operational practices, the client relies on Avaliance to manage the program, oversee technical teams, and improve support processes.

The client delivers critical IT services to European clients in the railway sector. These services require high levels of availability, performance, and reliability, governed by strict contractual commitments (SLAs). To ensure service quality, manage vendor relationships, and structure operational processes, the client relies on Avaliance to oversee IT service operations and drive continuous improvement.