Context

As part of its IT transformation and in response to increasing regulatory requirements related to cybersecurity and operational resilience, a leading insurance company launched several initiatives to strengthen its IT risk governance. This effort is driven in particular by the upcoming enforcement of the European DORA (Digital Operational Resilience Act) regulation, requiring financial institutions to enhance their management of technology and cybersecurity risks. To support this transition, the client relied on Avaliance to structure risk monitoring, manage remediation plans, and progressively align internal processes with regulatory requirements and security standards.

Challenges

The client needed to improve control over IT risks and strengthen cybersecurity governance to reduce operational risk and ensure regulatory compliance.

Key challenges included maintaining and managing the risk register, ensuring effective implementation of remediation plans, aligning progressively with DORA requirements, and engaging business teams in a sustainable approach to security and operational resilience.

Avaliance Intervention

Achievements

Avaliance contributed to structuring and strengthening risk and cybersecurity governance through several key actions:
  • maintenance and management of the risk register and tracking remediation plans

  • formalization of internal security processes and compliance alignment for process owners

  • preparation of annual security testing and internal control campaigns (process and evidence collection)

  • monitoring of remediation plans resulting from control campaigns and security audits

  • support in implementing and aligning with DORA regulatory requirements

Core Focus Areas

DORA Regulation
Cybersecurity Governance
Risk Register Management
Operational Resilience
Internal Control campaigns
Remediation Tracking

Results

Thanks to Avaliance’s intervention, the client achieved structuring outcomes:
1
improved IT risk and cybersecurity governance framework
2
more effective management of remediation plans and control frameworks
3
enhanced visibility on operational and technical risk exposure
4
progressive and controlled alignment with DORA regulatory requirements
5
increased business team engagement in risk management and resilience culture

Context

In a context of strengthening its cybersecurity posture and increasing risks linked to digital threats, an international player in the infrastructure and energy sector launched several initiatives aimed at improving security governance and vulnerability management across its critical IT environments.

To support this initiative, Avaliance worked in support of the CISO, with a cross-functional role covering vulnerability tracking, coordination of security audits, incident management and the management of cybersecurity performance indicators.

Key challenges

The client needed to improve its ability to detect and remediate cyber threats while strengthening the integration of security into its IT projects.

The challenges focused on reducing the number of critical vulnerabilities, improving responsiveness to security incidents, ensuring the reliability of cybersecurity indicators (KPIs), and structuring robust technical governance around CISO activities.

Avaliance's intervention

Achievements

Avaliance helped strengthen cybersecurity governance and operational processes through several structuring actions:

  • management and monitoring of vulnerabilities identified on critical systems and applications,

  • contribution to the integration of cybersecurity requirements into IT projects,

  • management and coordination of technical security audits, including risk analyses and recommendations,

  • improvement and monitoring of key cybersecurity performance indicators,

  • supervision of patch management activities across critical environments,

  • management and coordination of security incidents and associated remediation actions.


Technologies used

GRCCybersecurity governance

Results

1
Avaliance’s intervention delivered concrete and measurable results:
2
reduction of critical vulnerabilities across IT environments,
3
improved responsiveness to security incidents,
4
better visibility into the cybersecurity posture thanks to reliable KPIs,
5
strengthening of security governance and remediation processes,
6
more systematic integration of cybersecurity into IT projects.

Context

As part of its IT transformation and in response to increasing security requirements related to payment activities, a financial infrastructure player launched an initiative to strengthen governance and resilience of its network environments. Within the scope of PCI DSS compliance, the client engaged Avaliance to conduct a comprehensive audit of its network and security infrastructures across multiple datacenters. The objective was to assess the existing architecture (MPLS, VXLAN, and security devices), identify improvement areas, and recommend solutions to optimize operational management and security governance.

Challenges

The client needed a clear and structured view of its network infrastructure to ensure service continuity and meet strict PCI DSS compliance requirements.

Key challenges included improving network architecture resilience, ensuring consistency of security rules, enhancing the management of operational (MCO) and security (MCS) activities, and addressing the lack of a centralized framework for firewall rule management across multi-datacenter environments.

Avaliance Intervention

Achievements

Avaliance conducted a comprehensive audit and delivered technical recommendations across several areas:
  • audit of network and security infrastructures across multiple datacenters, including MPLS and VXLAN analysis

  • assessment of operational practices related to MCO and MCS to identify improvement areas in resilience

  • formulation of recommendations to simplify and strengthen the global network architecture

  • definition of an approach to automate and centralize security rule management through a unified console

Technologies & Standards

PCI DSS Compliance
MPLS & VXLAN
Multi-Datacenter Security
Infrastructure Audit
MCO / MCS Management
Firewall Automation

Results

Thanks to Avaliance’s intervention, the client achieved tangible and structuring outcomes:
1
improved visibility into network and security infrastructure status
2
strengthened resilience of multi-datacenter architectures
3
enhanced management of MCO and MCS activities through structured governance
4
centralized and automated security rule management framework
5
stronger alignment with PCI DSS compliance requirements for payment activities

Context

As part of its IT transformation, a leading European transportation player launched several initiatives to improve service quality, modernize infrastructures, and optimize internal processes. The mission entrusted to Avaliance combined operational IT service management, client and vendor coordination, and contribution to several strategic projects such as infrastructure migrations, financial reconciliation programs, and internal tool automation.

Challenges

The client needed to maintain a high level of service quality while simultaneously delivering multiple critical technical projects.

Key challenges included meeting SLA/OLA commitments, improving coordination between internal and external stakeholders, ensuring the success of infrastructure and business tool migrations, and optimizing and automating internal processes.

Avaliance Intervention

Achievements

Avaliance ensured operational IT service management while contributing to several key transformation initiatives:
  • management of incidents, service requests, and problems, and service transition follow-up

  • facilitation of meetings with clients and vendors and production of SLA monitoring dashboards

  • contribution to a financial reconciliation project and datacenter migration covering networks and virtualization

  • participation in B2B/B2C reservation system migration projects for European operators

  • development of internal dashboard tools (PHP/MySQL) and billing automation (VBA)

Technologies & Tools

ITSM (SLA / OLA) Datacenter Migration PHP / MySQL Excel / VBA Automation Virtualized Environments Process Optimization

Results

Thanks to Avaliance’s intervention, the client achieved tangible and measurable results:
1
improved IT service management and monitoring of service commitments
2
enhanced coordination between internal teams, vendors, and international partners
3
secured delivery of critical migration and business tool transformation projects
4
optimized internal processes through operational tool automation
5
increased reliability and performance of system and network environments

Context

As part of its IT modernization strategy, a national public administration launched several initiatives to strengthen IT production governance and improve coordination between the central IT department and regional entities. The program included the implementation of a Single Point of Contact (SPOC) for incident and service request management, as well as the deployment of a nationwide videoconferencing infrastructure covering the entire territory, including overseas regions. To secure these transformations and ensure coordination between local teams, service providers, and vendors, the client relied on Avaliance to manage projects, structure support processes, and lead change management at a national scale.

Challenges

The client needed to industrialize incident and service request management while improving communication between the central IT department and decentralized teams across the country.

Key challenges included implementing a unified and shared SPOC, harmonizing request processes for over 200 local IT staff, successfully delivering a nationwide videoconferencing rollout, and supporting change adoption among technical and business teams.

Avaliance Intervention

Achievements

Avaliance led the structuring and execution of the program’s key initiatives through:
  • implementation of a Production SPOC centralizing incidents and requests through a unified entry point

  • national coordination of over 200 local IT staff across decentralized entities and overseas regions

  • operational interface with managed service providers to improve support processes and resolution times

  • management of the nationwide videoconferencing rollout coordinating approximately 100 endpoints

  • change management support to ensure adoption of new processes and audio-video technical standards

Core Focus Areas

Videoconferencing
SPOC (Single Point of Contact)
National IT Support
Change Management
Multi-site Deployment
Digital Workplace
ITSM Governance

Results

Thanks to Avaliance’s intervention, the client achieved structuring results at a national scale:
1
centralized and industrialized IT support through a unified national SPOC
2
improved coordination between the central IT department, providers, and regional teams
3
successful deployment of multi-site videoconferencing infrastructures, including overseas regions
4
enhanced service quality and more efficient nationwide incident management
5
establishment of a structured framework for scalable management of nationwide digital services

Context

As part of its IT transformation and business process digitalization, the client launched several initiatives to modernize internal services and automate operations related to insurance contract management. These initiatives rely on two key applications: C-Services, a REST API platform designed to dematerialize commercial offerings and management operations, and C-URSA, a web application used by operators to manage financial, commercial, and post-sales activities. To support these projects and ensure the secure delivery of critical features, the client relied on Avaliance to design, develop, and integrate both front-end and back-end components within an Agile Scrum environment.

Challenges

The client needed to accelerate the digitalization of its business operations while ensuring the reliability of financial workflows and the quality of applications delivered to operational teams.

Key challenges included automating management processes (subscription, redemption, payments, arbitrage), improving document management, enhancing user experience, and strengthening software quality through rigorous unit and integration testing.

Avaliance Intervention

Achievements

Avaliance deployed a structured approach combining full-stack development, application integration, and Agile practices:
  • design and development of C-Services REST APIs for core operations (subscription, redemption, payments, arbitrage)

  • development of web services for CRM, document management, and implementation of unit/integration testing

  • design of C-URSA application features, including authentication modules, user interfaces, and dashboards

  • implementation of end-to-end financial workflows (consultation, tracking, control, validation)

  • development of a document management module and participation in Agile Scrum ceremonies

Technologies & Frameworks

REST APIs
Agile Scrum
Full-Stack Development
Financial Workflows
Insurance Digitalization
Electronic Document Management

Results

Thanks to Avaliance’s intervention, the client achieved concrete and measurable results:
1
accelerated digitalization of insurance contract management operations
2
automation and increased reliability of critical financial workflows
3
improved user experience and productivity for operational teams
4
enhanced software quality through automated testing and rigorous validation
5
modern and scalable application foundation enabling continuous service digitalization

Context

The client launched an initiative to strengthen the quality, reliability, and industrialization of its application development processes. This program relies on a continuous integration platform and shared technical foundations used across all group applications. To structure these technical foundations, enhance development tools, and ensure consistency of practices across internal teams and international service centers, the client relied on Avaliance to define technical standards, evolve the CI platform, and support teams in their adoption.

Challenges

The client needed to improve the reliability of its continuous integration platform while harmonizing the technical foundations used across applications.

Key challenges included enhancing code quality, improving application performance, introducing new technologies, standardizing frameworks, and aligning development practices between internal teams and international maintenance teams.

Avaliance Intervention

Achievements

Avaliance deployed a structured approach combining technical expertise, tool industrialization, and team enablement:
  • administration and evolution of the CI platform based on GitLab, Jenkins, Nexus, and Sonar

  • design and maintenance of shared application foundations for Java Web, Java Batch, and Angular

  • development of cross-functional frameworks and Maven plugins to standardize development practices

  • facilitation of code audits, application performance optimization, and technical proofs of concept

  • technical support and training on Java, Spring Boot, and Git for internal and international teams

Technologies & Tools

GitLab & Jenkins
Nexus & SonarQube
Java & Spring Boot
Angular
Maven Plugins
CI/CD Platform
Software Engineering

Results

Thanks to Avaliance’s intervention, the client achieved concrete and measurable results:
1
stabilized and optimized continuous integration platform for group-wide usage
2
standardized technical foundations across all internal group applications
3
significant improvement in code quality and overall application performance
4
full alignment of development practices across internal and external teams
5
accelerated application development and faster delivery cycles through industrialization

Context

The client launched a strategic initiative to modernize its software engineering practices, industrialize deployments, and harmonize its application technology stack. This cross-functional program covered software architecture, technical governance, DevOps adoption, Cloud industrialization, and the implementation of microservices architectures. To drive this transformation and ensure overall technical consistency, the client relied on Avaliance to define standards, coordinate teams, and support the evolution of development practices.

Challenges

The client needed to transform its development and deployment practices to improve reliability, accelerate delivery cycles, and enhance software quality.

Key challenges included harmonizing technical foundations, securing application architectures, adopting modern tooling, industrializing Cloud deployments, transitioning to Git-based workflows, and defining shared patterns across applications and frameworks.

Avaliance Intervention

Achievements

Avaliance deployed a structured approach combining technical governance, software architecture, and DevOps transformation:
  • structuring and leading a cross-functional team of technical experts and establishing architecture governance

  • supporting DevOps adoption, leading change management, and industrializing Cloud deployments

  • designing microservices architectures and evolving CI/CD platforms (GitLab, Jenkins, Nexus, Sonar)

  • defining shared application foundations and cross-functional frameworks (Java, Batch, Angular)

  • providing technical support to internal development teams and international service centers

Technologies & Ecosystem

Microservices
CI/CD (GitLab, Jenkins)
DevOps Transformation
Nexus & SonarQube
Java & Angular
Cloud Industrialization

Results

Thanks to Avaliance’s intervention, the client achieved concrete and measurable results:
1
harmonization of technical practices and application standards across the group
2
accelerated development and deployment cycles through industrialized CI/CD
3
improved software quality and application security monitoring
4
widespread adoption of DevOps and microservices standards across all entities
5
industrialized technology stack enabling continuous innovation and platform scalability

Context

The client launched several application initiatives requiring a robust, scalable software architecture aligned with group technology standards. These projects involved high technical expectations, close collaboration between development teams, and precise delivery management within an Agile environment. To secure technical decisions and ensure overall consistency of the solutions, the client relied on Avaliance to structure the application architecture, guide technical teams, and ensure reliable delivery.

Challenges

The client needed to design application architectures capable of supporting increasing workloads while ensuring code quality and maintainability.

Key challenges included defining technical standards, supporting development teams, streamlining delivery cycles, managing technical risks, and establishing sustainable software engineering practices across the project scope.

Avaliance Intervention

Achievements

Avaliance deployed a structured approach combining software architecture, technical leadership, and Agile delivery:
  • design of application technical architecture and definition of technology choices and frameworks

  • technical guidance of teams and resolution of complex issues during implementation

  • contribution to both front-end and back-end development to secure critical features

  • structuring development practices to improve long-term software quality

  • facilitation of Agile rituals including planning, grooming, demos, and sprint follow-up

Technologies & Agility

Scalable Architecture
Agile (Scrum)
Full-Stack Development
Technical Leadership
Software Engineering Standards
Framework Selection

Results

Thanks to Avaliance’s intervention, the client achieved concrete and measurable results:
1
stabilized and scalable application architecture ready for increased workloads
2
improved code quality and long-term maintainability of application solutions
3
smoother and more predictable delivery cycles within the Agile framework
4
increased technical maturity and independence of development teams
5
reliable technical foundation enabling efficient future application evolutions

Context

The client initiated the modernization of its application environment dedicated to securitization operations, historically based on a legacy system that had become obsolete. This strategic evolution aimed to meet increasing requirements in terms of performance, reliability, and regulatory compliance, while ensuring continuity of critical financial processes. To secure this transformation and design a robust target solution, the client relied on Avaliance to develop a new application capable of replacing the existing system while aligning with modern technology standards.

Challenges

The client needed to modernize its securitization system while minimizing operational risks associated with the legacy solution.

Key challenges included ensuring regulatory compliance, maintaining the accuracy and reliability of financial calculations, improving transparency of operations, enhancing processing performance, and building a scalable and secure system capable of supporting market activities.

Avaliance Intervention

Achievements

Avaliance deployed a structured approach to application modernization and technical transition:
  • design and development of a new securitization application to replace the legacy system

  • implementation of a modern and scalable application architecture

  • securing financial processing, data flows, and robustness of calculations

  • improving overall system performance to meet high-volume market activity needs

  • supporting the transition from legacy environments to the new solution with minimal risk

Technologies & Frameworks

Capital Markets IT
Securitization System
Legacy Modernization
Regulatory Compliance
Modern Application Architecture

Results

Thanks to Avaliance’s intervention, the client achieved concrete and measurable results:
1
secure replacement of a critical legacy application without operational disruption
2
improved reliability and performance of financial processing and calculations
3
significant reduction of operational risks linked to outdated technology
4
strengthened compliance with banking and financial regulatory requirements
5
deployment of a modern and scalable application foundation capable of supporting future growth
Banking & Financial Services
Environment & Water
Industry
Insurance & Social Protection
Luxury
Public Sector
Services
Telecoms & Technology
Transportation
Capital Markets
Cloud
Cybersecurity
Data & AI
DevOps & Automation
Digital Workplace
Infrastructure
ITSM & Governance
Business Applications
Cloud Platforms
Data & Analytics Platforms
DevOps & Automation
Infrastructure & Systems
Network & Connectivity
Security Technologies
Banking & Financial Services Capital Markets Cloud Platforms

Collateral Certification Processes

Context In a highly regulated banking environment, collateral management and certification are...
Banking & Financial Services Digital Workplace Infrastructure & Systems

Windows & Citrix Environments

Context The client, a major international banking group, initiated a program to...
Environment & Water ITSM & Governance Business Applications

Financial Process Security

Context The client operates in a context of information system transformation, driven...
Insurance & Social Protection Capital Markets Business Applications

Collateral Calculation Processing

Context In a banking environment subject to strong risk management and regulatory...
Banking & Financial Services Capital Markets Business Applications

Initial Margin Optimization

Context In a highly regulated financial markets environment, Initial Margin (IM) management...
Banking & Financial Services Capital Markets Business Applications

Collateral Certification Process

Context In a highly regulated banking environment, collateral management and certification are...
Banking & Financial Services Capital Markets Business Applications

MTM Certification Automation

Context In a highly regulated banking environment, trading activities rely on the...
Banking & Financial Services Capital Markets Data & Analytics Platforms

Risk Calculation Platform

Context In a highly regulated banking environment characterized by large volumes of...
Services DevOps & Automation DevOps & Automation

DevOps & Cloud Delivery

Context As part of the industrialization of its Cloud services, the client...
Insurance & Social Protection Cybersecurity Security Technologies

Business Continuity Reinforcement

Context In a context of increasing digitalization and high sensitivity of processed...
Banking & Financial Services Cybersecurity Security Technologies

Windows Infrastructure Security

Context In a highly regulated banking environment, a leading European financial institution...
Transportation ITSM & Governance Business Applications

IT Service Transformation

Context As part of its IT transformation, a leading European transportation player...
Public Sector ITSM & Governance Business Applications

IT Support Industrialization

Context As part of its IT modernization strategy, a national public administration...
Insurance & Social Protection DevOps & Automation DevOps & Automation

DevOps Transformation

Context The client launched a strategic initiative to modernize its software engineering...
Insurance & Social Protection DevOps & Automation Business Applications

Scalable Application Architecture

Context The client launched several application initiatives requiring a robust, scalable software...
Banking & Financial Services Capital Markets Business Applications

Securitization System Modernization

Context The client initiated the modernization of its application environment dedicated to...
Services Data & AI Data & Analytics Platforms

Data-Centric Strategy

Context The client launched a strategic program to structure its data capabilities...
Insurance & Social Protection DevOps & Automation Business Applications

Business Applications Modernization

Context The client launched several strategic application projects aimed at modernizing internal...
Telecoms & Technology Infrastructure Network & Connectivity

Multi-Site Network Deployments

Context The client delivers large-scale network programs requiring rigorous coordination of technical...
Transportation Infrastructure Network & Connectivity

Critical Infrastructure Deployment

Context The client, a major railway transportation operator, deploys critical technical infrastructures...
Telecoms & Technology Infrastructure Network & Connectivity

Network Infrastructure Modernization

Context The client deploys network infrastructures for professional organizations requiring reliable, secure,...
Public Sector ITSM & Governance Business Applications

ITSM Process Structuring

Context The client operates a critical IT production platform serving national public...
Transportation ITSM & Governance Business Applications

IT Service Structuring

Context The client launched a strategic initiative to transform its technical foundation...
Insurance & Social Protection Digital Workplace Infrastructure & Systems

Critical Workplace Migration

Context The client initiated a major migration of its IT workstation environment...
Transportation Infrastructure Infrastructure & Systems

IT Infrastructure Modernization

Context The client, a major public transportation operator, launched a large-scale modernization...
Services DevOps & Automation DevOps & Automation

DevOps Stream Structuring

Context As part of its global digital transformation, the client, a large...
Banking & Financial Services Infrastructure Infrastructure & Systems

IT Operations Automation

Context The client, a major international banking group, operates a very large...
Banking & Financial Services Infrastructure Infrastructure & Systems

AIX Infrastructure Optimization

Context The client, a key player in critical services, must ensure the...
Environment & Water Digital Workplace Infrastructure & Systems

Digital Workplace Modernization

Context The client, a leading industrial player, launched a workplace modernization initiative....
Banking & Financial Services Digital Workplace Infrastructure & Systems

Windows Workstation Migration

Context The client, a leading industrial player, launched a workplace modernization initiative...
Services Cloud Cloud Platforms

Cloud Change Management

Context The client initiated a Cloud transformation at an international scale to...
Insurance & Social Protection Cloud Cloud Platforms

Cloud Architecture with NetApp

Context The client, a large international insurance group, initiated a modernization program...
Banking & Financial Services Infrastructure Infrastructure & Systems

Storage Platform Implementation

Context The client, a large international banking group, initiated the modernization of...
Services Cloud Cloud Platforms

FinOps Governance

Context As part of optimizing its Cloud governance, the client initiated a...
Banking & Financial Services Capital Markets DevOps & Automation

Trading Platform Security

Context The client operates a critical trading application supporting its market activities....
Telecoms & Technology Cybersecurity Security Technologies

Cybersecurity & IT Monitoring

Context The client operates critical Linux environments requiring a high level of...
Services ITSM & Governance Cloud Platforms

Azure Access Governance

Context The client initiated a structured approach to its Cloud governance, with...
Logo