Context
The client deploys network infrastructures for professional organizations requiring reliable, secure, and high-performance environments. Projects cover a wide range of scopes, including LAN architecture redesign, Wi-Fi network design, controller cluster implementation, and large-scale deployment of routers at a national level. To manage these complex technical initiatives and coordinate multiple stakeholders, the client relies on Avaliance to ensure end-to-end delivery of network projects, from scoping to implementation.
Challenges
The client needed to ensure reliable and well-planned network deployments while meeting contractual commitments in terms of quality, timelines, and costs.
Key challenges also included coordinating technical teams and subcontractors, managing operational risks, and ensuring efficient project delivery in multi-site and multi-stakeholder environments.

Achievements
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full lifecycle management of LAN, Wi-Fi, and WAN projects, from scoping to delivery
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contribution to pre-sales phases and technical cost estimation
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operational planning and coordination of engineers, technicians, and subcontractors
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monitoring of risks, costs, and overall project performance
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execution of multi-site network deployments including LAN, Wi-Fi, and WAN equipment
Technologies & Domains
Results
Context
The client operates a critical IT production platform serving national public institutions. This system represents a strategic backbone requiring rigorous operational management, close coordination between technical teams, service providers, and governance bodies, as well as a structured transition plan back to internal teams. To secure operations, improve service quality, and support infrastructure evolution, the client relies on Avaliance to manage production, structure processes, and lead associated technical projects.
Challenges
The client needed to ensure controlled production management ahead of the transition to internal teams.
Key challenges included structuring ITSM processes (incident, request, change, problem management), improving communication between engineering, operations, outsourcing partners, and service centers, reducing operational crises, and implementing a new technical infrastructure including messaging, Active Directory, and network environments.

Achievements
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operational management of production and coordination of technical teams and outsourcing partners
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facilitation of production committees, governance forums, and crisis situation management
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structuring and improvement of ITSM processes (Incident, Request, Change, Problem)
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monitoring of SLA/OLA, backlogs, and performance indicators and support for reversibility transition
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management of infrastructure projects including deployment of new messaging and Active Directory environments
Technologies & Frameworks
Results
Context
The client launched a strategic initiative to transform its technical foundation in order to modernize its infrastructures and improve IT service quality. This initiative takes place in a multi-site environment covering approximately 1,600 users, with strong challenges related to operational management, support performance, and coordination between local teams and a nearshore service center. To secure this transformation and structure operational practices, the client relies on Avaliance to manage the program, oversee technical teams, and improve support processes.
Challenges
The client needed to successfully transition to a new technical foundation while ensuring service continuity for end users.
Key challenges included implementing transparent performance management based on KPIs, optimizing multi-site support operations, meeting SLA commitments, improving user satisfaction, and developing technical team capabilities.

Achievements
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management of the technical transformation program and coordination of deployments
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implementation of performance indicators, dashboards, and governance forums
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optimization of support processes in collaboration with the nearshore service center
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operational management of a multi-site technical team covering workplace, network, and security
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SLA monitoring, risk management, and continuous improvement of operational practices
Technologies & Frameworks
Results
Context
The client initiated a major migration of its IT workstation environment to replace an outdated Windows ecosystem and secure its digital usage. This transition had significant impacts across the entire user ecosystem, including email, network, business applications, browsers, secure printing, and virtualized environments. To support this critical migration, the client relies on Avaliance to lead technical operations, ensure application compatibility, and guarantee service continuity.
Challenges
The client needed to successfully migrate to a modern Windows environment while minimizing operational risks.
Key challenges included ensuring compatibility of business applications and browsers, maintaining service continuity, securing access and printing systems, and improving virtualized environments and testing platforms required for application evolution.

Achievements
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full migration of the Windows environment to a more recent and secure version
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adaptation of associated infrastructures (email, network, browsers, proxy)
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analysis and validation of business application compatibility
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implementation of configuration policies (GPO) and browser optimization
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creation of virtualized environments for testing and secure access configuration
Technologies & Frameworks
Results
Context
The client, a major public transportation operator, launched a large-scale modernization of its IT infrastructures across multiple regions and Data Centers. This initiative, led within the infrastructure department, covers a broad scope including infrastructure project management, network and system expertise, regional support, and the maintenance and evolution of critical environments. To support this transformation, the client relies on Avaliance to secure, harmonize, and industrialize its infrastructures while ensuring service continuity.
Challenges
The client needed to modernize and secure its network and system environments while maintaining a high level of availability.
Key challenges included the industrialization and centralization of backup systems, the successful execution of complex migrations (data, software, workstations, and services), the harmonization of architectures across regions and Data Centers, and compliance with service continuity and infrastructure requirements.

Achievements
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management and contribution to infrastructure projects, including data and environment migrations
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harmonization and security enhancement of network, system, and virtualized infrastructures across regions and Data Centers
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centralization and reliability improvement of regional backups into Data Centers
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integration and operation of virtualization, storage, and backup technical platforms
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production of technical documentation and knowledge transfer to support teams
Technologies & Domains
Results
Context
The client delivers critical IT services to European clients in the railway sector. These services require high levels of availability, performance, and reliability, governed by strict contractual commitments (SLAs). To ensure service quality, manage vendor relationships, and structure operational processes, the client relies on Avaliance to oversee IT service operations and drive continuous improvement.
Challenges
The client needed to ensure compliance with SLAs and contractual commitments while maintaining high service availability and performance.
Key challenges included effectively managing client and vendor relationships during major incidents, structuring operational processes, handling client requests efficiently, and continuously improving service quality in a multi-stakeholder, multi-country environment.

Achievements
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monitoring contractual commitments and producing SLA reporting for management
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real-time monitoring of services and infrastructure (servers, networks, load balancers)
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incident management and troubleshooting in coordination with vendors
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structuring and updating operational processes, SOPs, and procedural documentation
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facilitation of technical and business coordination forums and client request management
Governance & Technologies
Results
Context
As part of its global digital transformation, the client, a large international group, launched an initiative to structure and industrialize its development and deployment practices. This initiative led to the creation of a DevOps stream responsible for automating pipelines, defining a common methodological framework, and supporting the migration to Microsoft Azure services. The program is built around a major initiative developed in collaboration with the Microsoft ecosystem, leveraging a wide range of Azure services. To lead and deploy this transformation globally, the client relies on Avaliance to define DevOps governance, industrialize pipelines, and ensure software quality.
Challenges
The client needed to deploy DevOps practices consistently across the group in a multi-site, international environment.
Key challenges included standardizing CI/CD pipelines, defining a sustainable and unified DevOps governance model, accelerating delivery cycles, improving software quality over time, and automating deployments across all global sites.

Achievements
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structuring and leading the DevOps stream within the group’s digital transformation program
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implementation of the Nexus Framework and standardization of pipelines through Azure DevOps
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definition of a group-wide DevOps governance model and global delivery pipelines
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integration of SonarQube for static code analysis and quality monitoring
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design and deployment of a quality strategy based on automated testing
Technologies & Frameworks
Results
Context
The client, a key player in critical services, must ensure the stability, performance, and availability of its technical platforms. These infrastructures rely on IBM AIX environments and IBM TSM backup systems, which are essential for business continuity. To secure operations, support hardware upgrades, and enhance the reliability of these environments, the client relies on Avaliance to optimize and maintain its system and backup infrastructures.
Challenges
The client needed to ensure the availability and reliability of IBM TSM backup systems while maintaining service continuity during sensitive hardware migration operations on IBM Power environments.
The challenges also included optimizing the performance of AIX systems and multi-vendor storage infrastructures, reducing technical incidents, and improving overall service quality in critical environments.

Achievements
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administration and monitoring of IBM TSM backup environments (installation, configuration, incident management)
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administration of IBM AIX systems, including support for hardware migrations (Power8 to Power10), tuning, and troubleshooting
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management and optimization of multi-vendor storage environments (IBM DS8000, Storwize, Dell, Hitachi)
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contribution to the continuous improvement of existing infrastructures and operational continuity support
Technologies & Infrastructure
Results
Context
The client, a major international banking group, operates a very large Windows server estate requiring high levels of industrialization, security, and monitoring. To meet these requirements, the client launched an initiative to automate operational processes, strengthen compliance, and improve security management across more than 20,000 Windows servers. In this context, the client relies on Avaliance to design automation and monitoring solutions based on modern technologies, combining Python, Flask, MongoDB, and Kibana.
Challenges
The client needed to industrialize the management of its Windows infrastructure while ensuring high levels of compliance and security.
Key challenges included automating system operations at scale, ensuring server compliance (antivirus, monitoring, restart policies), monitoring and securing a critical server estate, and industrializing the tracking and deployment of critical Microsoft patches.

Achievements
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design and optimization of APIs for Windows infrastructure management to automate operations (OS installation, start/stop)
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development of automation solutions based on Python and Flask
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implementation of compliance monitoring mechanisms for Windows infrastructures (antivirus, restart policies)
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centralization and visualization of operational data through MongoDB and Kibana
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industrialization of tracking and deployment of critical Microsoft patches across the server estate
Technologies & Tools
Results
Context
As part of its global digital transformation, the client, a large international group, established a Cloud Center of Excellence to structure, secure, and accelerate the adoption of Azure Cloud across its international entities. This initiative aims to support business-driven projects while ensuring architectural consistency, compliance with global standards, and business value creation. To support this cross-functional initiative and industrialize usage, the client relies on Avaliance to structure Cloud & Data practices and support projects end-to-end.
Challenges
The client needed to accelerate the time-to-market of Cloud and Data projects while ensuring robustness, security, and compliance with global standards.
Key challenges included strengthening Cloud governance, integrating security (SecOps), cost control (FinOps), and automation (DevOps) practices, defining standardized, reusable, and compliant Cloud & Data architectures, and supporting strategic projects across their entire lifecycle.

Achievements
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design of Cloud & Data architectures on Azure, including Data Lakehouse platforms (Synapse, Databricks, ADLS Gen2)
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industrialization of batch and streaming ingestion pipelines using Azure Data Factory and Synapse Link
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definition of reusable Cloud & Data blueprints and reference architectures
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integration of DevSecOps practices (Infrastructure as Code with Terraform and Bicep, CI/CD via Azure DevOps)
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implementation of a Cloud & Data governance framework (security, cost management, naming, and tagging)
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facilitation of architecture reviews and coordination across IT, Data, Security, and Business stakeholders