Technology at the service of the customer experience
The luxury goods sector is one of France's major economic sectors, with 130 of the world's 270 brands. The conquest of new global markets is forcing industry players to rethink their organizational structure, adapting processes and resources to their development strategy. But what really counts is the customer experience. The role of digital is to foster customer-seller relations andcustomer engagement.
The digital makes it possible, for example, to book in-store appointments or offer a catering service chosen in advance on the website or app. Using customer profile data customer profiledata, sales associates can offer the services of an available tailor in the vicinity or close to the customer's home. customer for example.
Avaliance supports the luxury goods sector with IT missions to enable industry players to benefit from a high-performance infrastructure.
Accompanying you is more than a luxury for us.
Our expert consultants will fully understand your needs and propose the most refined solutions.
Setting up a high-performance infrastructure for product sales
- Maintenance and upgrading of Windows AD, Citrix and Vmware infrastructures
- Support for cloud upgrades, guaranteeing rapid development of the infrastructures needed to sell products
Implementation of an inventory management application
- Analysis of business needs in terms of processes and supply chain models
- Definition of a robust, scalable application architecture
- Development of stock calculation modules